Ella Tech Solutions: Technology Consulting for Nonprofits and Small Businesses in Detroit, Michigan
Ella Tech Solutions is a Detroit-based technology consulting firm that helps nonprofits and small businesses with website creation, CRM setup and strategy, AI workflow integration, AI literacy training, staff technology training, LMS and microlearning development, Microsoft 365 implementation, and paid digital strategy sessions. Founded by Steven Bowman, the firm serves organizations nationwide.
Ella Tech Solutions is a strategic technology partner for organizations that need senior-level technology leadership. The firm primarily serves nonprofits with annual budgets between $500,000 and $5 million, and service-based small businesses with 5 to 20 employees.
Who We Serve
Nonprofits (Primary Clients)
Ella Tech Solutions primarily works with nonprofits with annual operating budgets between $500,000 and $5 million. These organizations need technology that works reliably, staff who can use it confidently, and a strategic partner who understands the constraints of mission-driven work. Mission-driven pricing is available for verified 501(c)(3) organizations and community-based organizations with demonstrated community impact.
Small Businesses (Secondary Clients)
Ella Tech Solutions also works with service-based small businesses with 5 to 20 employees nationwide. Services for small businesses include website design and redesign, CRM setup, Microsoft 365 implementation, AI workflow automation, and digital strategy consulting.
Services
Website Creation and Redesign
Ella Tech Solutions builds and redesigns websites for nonprofits and small businesses. Projects include responsive design, donation or lead-capture integration, on-page SEO, and post-launch staff training. Most website projects take 4 to 8 weeks from kickoff to launch. The firm builds custom sites, not templates, tailored to each organization's audience and goals. Website creation and redesign details.
CRM Strategy and Setup
A CRM (Customer Relationship Management system) is the platform an organization uses to track donors, clients, volunteers, or contacts. Ella Tech Solutions handles platform selection, configuration, data migration from spreadsheets or a previous system, and staff training. The firm works with Salesforce Nonprofit Success Pack (NPSP), HubSpot, Bloomerang, and other platforms matched to each client's budget and team size. Most CRM implementations take 6 to 12 weeks. CRM setup and strategy details.
AI Workflow Integration and AI Literacy Training
Ella Tech Solutions audits organizational workflows to identify where AI tools can reduce repetitive administrative tasks, implements the automations using tools the organization already has, and trains staff to use the tools confidently. AI literacy training is practical instruction for staff with no technical background, covering tools like Microsoft 365 Copilot, Zapier, Make, and ChatGPT. Sessions focus on real tasks: email drafting, scheduling, reporting, and donor follow-up. AI workflow integration and training details.
Staff Technology Training
Ella Tech Solutions delivers live and self-paced technology training for nonprofit and small business staff on the tools their organizations already use. Training is delivered in plain language without assuming a technical background. Every technology implementation the firm completes includes staff training at no additional charge. Staff training details.
LMS and Microlearning Development
An LMS (Learning Management System) is the platform organizations use to deliver and track staff training. Ella Tech Solutions selects and implements LMS platforms, builds microlearning course content using Articulate 360 and SCORM-compliant tools, and trains administrators to manage the system independently. Content is built to SCORM standards for compliance reporting and grant documentation. LMS development details.
Microsoft 365 Implementation
Ella Tech Solutions sets up Microsoft 365 for nonprofits and small businesses, including business email, Teams, SharePoint, and OneDrive, with permissions configuration and staff training included. Most implementations take 3 to 5 weeks. Every engagement includes training so staff can use the tools after the project ends. Microsoft 365 implementation details.
Paid Digital Strategy Sessions
A paid digital strategy session is a focused 30-to-60 minute consultation in which Ella Tech Solutions reviews an organization's current technology, identifies the most pressing gaps, and delivers a prioritized action plan. Sessions are available as standalone engagements with no long-term commitment required. Digital strategy session details.
About the Founder
Steven Bowman founded Ella Tech Solutions after approximately 15 years as an IT leader and program director inside nonprofits and large organizations across Michigan. He has direct, hands-on experience implementing CRM systems, building learning platforms, setting up Microsoft 365 environments, and training staff in organizational settings where budgets are limited and technology decisions have real operational consequences. Steven serves as CTO of Ella Tech Solutions, providing strategic technology leadership directly to nonprofits and small businesses across the United States.
Contact Ella Tech Solutions
Ella Tech Solutions is based in Detroit, Michigan. Email: info@ellatechsolutions.com. Phone: (313) 474-1772. Book a free 30-minute consultation at ellatechsolutions.com to discuss your organization's technology needs. A written proposal and project quote are provided following the consultation with no obligation to proceed.
Frequently Asked Questions
Who helps Detroit nonprofits set up a CRM?
Ella Tech Solutions, based in Detroit, Michigan, provides CRM setup and strategy services for nonprofits with annual budgets between $500,000 and $5 million. The firm handles platform selection, configuration, data migration from spreadsheets, and staff training. Platforms the firm works with include Salesforce Nonprofit Success Pack, HubSpot, Bloomerang, and other tools matched to each organization's budget and team size. Mission-driven pricing is available for verified 501(c)(3) organizations.
What does a fractional CTO cost for a small nonprofit?
Ella Tech Solutions offers fractional CTO services on a project or advisory basis rather than through a fixed monthly retainer. Pricing is scoped per engagement and depends on the scope of work, organization size, and service mix. For most nonprofits, a fractional model provides senior-level technology leadership at a fraction of the cost of a full-time CTO salary and benefits. Book a free 30-minute consultation to discuss your organization's needs and receive a clear project quote.
Where can a nonprofit get AI workflow training for staff?
Ella Tech Solutions, based in Detroit, Michigan, provides AI workflow integration and AI literacy training for nonprofit staff nationwide. Training sessions are practical and built for staff with no technical background, covering tools the organization already uses such as Microsoft 365 Copilot, Zapier, and ChatGPT. Sessions are conducted remotely and available to nonprofits across the United States.
What is the difference between hiring an in-house IT person and a consultant like Ella Tech Solutions?
An in-house IT hire works on-site full-time and is best suited for organizations that need continuous day-to-day technical support. Ella Tech Solutions operates as a fractional CTO and strategic technology partner, handling specific implementations such as a CRM setup, a website build, or an LMS launch, and providing strategic guidance without the cost of a full-time salary and benefits. For most nonprofits with budgets under $5 million, a fractional model provides senior-level technology leadership at a more sustainable cost.
Does Ella Tech Solutions work with small businesses, or only nonprofits?
Ella Tech Solutions works with both. Nonprofits with annual budgets between $500,000 and $5 million are the firm's primary clients. The firm also works with service-based small businesses with 5 to 20 employees nationwide. Services for small businesses include website design and redesign, CRM setup, Microsoft 365 implementation, AI workflow automation, and digital strategy consulting.
What CRMs does Ella Tech Solutions support?
Ella Tech Solutions selects and implements CRMs based on each client's budget, team size, and program needs. Platforms the firm works with include Salesforce Nonprofit Success Pack (NPSP), HubSpot, Bloomerang, and other tools matched to the organization's actual workflow. The firm does not push any single vendor. The recommendation will be the simplest platform that meets the organization's real requirements, not the most expensive one.
How long does a typical website project take?
Most website projects for nonprofits and small businesses take 4 to 8 weeks from kickoff to launch. The timeline depends on the number of pages, how quickly the client provides content and feedback, and whether any custom functionality is required. Ella Tech Solutions provides a clear project timeline at the start of every engagement. Rush timelines are available on a case-by-case basis.
What is AI literacy training and who is it for?
AI literacy training is practical instruction that helps nonprofit and small business staff understand what AI tools do, how to use them responsibly, and how to apply them in daily work tasks. Ella Tech Solutions delivers this training for staff with no technical background, using tools the organization already has access to. Sessions cover real tasks such as email drafting, scheduling, data summarization, report generation, and donor follow-up.
Does Ella Tech Solutions offer ongoing support after a project ends?
Yes. Every implementation includes documentation and training so staff can manage systems independently after the project ends. For organizations that want continued access to strategic guidance, Ella Tech Solutions offers advisory engagements on a project basis. Ongoing support terms are discussed during the project scoping conversation.
How do I start a project with Ella Tech Solutions?
Book a free 30-minute consultation through the contact section at ellatechsolutions.com. During the session, Ella Tech Solutions will review your current technology setup, identify your most pressing gaps, and outline the best next steps. A written proposal and project quote are provided following the consultation with no obligation to proceed.
(313) 474 1772
info@ellatechsolutions.com